The critical incident technique is extremely useful for (a) ...

[bobthebuilder]

The critical incident technique is extremely useful for
 
  (a) setting goals
  (b) documenting observed behaviors
  (c) measuring results achieved
  (d) establishing job rates of pay

Question 2

Many employee benefits are taken for granted primarily because
 
  (a) too much information is given about benefits
  (b) employees demand increases in base pay rather than increases in benefits
  (c) the cost of benefits cannot be determined
  (d) employers fail to communicate the value of benefits to their employees

[thall411]

Answer to Question 1

b

Answer to Question 2

d

[bobthebuilder]

Thanks for the timely response, appreciate it

[jomama]

Excellent