Effective performance appraisals are based on
A) hiring experienced managers.
B) effective communication.
C) employees who rate highly in cognitive ability.
D) hiring managers with formal HR certification.
Question 2
When companies' merit increases don't clearly reflect differences in actual job performance, they may need to provide which of the following?
A) a promise to allocate more money toward providing merit pay increases
B) an apology
C) alternative rewards such as a vacation
D) justification in a court of law
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