Author Question: A company's strong linkages with its customers decreases switching costs. Indicate whether the ... (Read 98 times)

nmorano1

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A company's strong linkages with its customers decreases switching costs.
 
  Indicate whether the statement is true or false

Question 2

The term unfit fitness refers to a situation in which employees of a firm have the wrong skills for the current environment.
 
  Indicate whether the statement is true or false



yeungji

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Answer to Question 1

FALSE

Answer to Question 2

TRUE



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