Explain the procedure component of social media information ...

[nenivikky]

Explain the procedure component of social media information systems (SMIS) with respectto a user and an organization.
 
  What will be an ideal response?

Question 2

Adware and spyware are similar to each other in that they both ________.
 
  A) masquerade as useful programs
  B) are specifically programmed to spread
  C) are installed with a user's permission
  D) reside in the background and observe a user's behavior

[kristenb95]

Answer to Question 1

For social networking users, procedures are informal, evolving, and socially oriented.
One does what their friends do. Such informality makes using SMIS easy; it also means that
unintended consequences are common. The most troubling examples concern user privacy. For
organizations, social networking procedures are more formalized and aligned with an
organization's strategy. Organizations develop procedures for creating content, managing user
responses, removing obsolete or objectionable content, and extracting value from content. For
example, setting up an SMIS to gather data on product problems is a wasted expense unless
procedures exist to extract knowledge from that social networking data. Organizations also need
to develop procedures to manage SM risk.

Answer to Question 2

D