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Author Question: Creating an abstraction or model of their company's current process helps a team have aninformed and ... (Read 149 times)

Chloeellawright

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on: Jul 7, 2018
Creating an abstraction or model of their company's current process helps a team have aninformed and better discussion about developing new business processes.
 
  Indicate whether the statement is true or false

Question 2

During which of the following phases of the customer life cycle do win-back processescategorize customers according to value?
 
  A) customer acquisition
  B) marketing
  C) relationship management
  D) loss/churn


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ririgirl15

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Reply #1 on: Jul 7, 2018
Answer to Question 1

TRUE

Answer to Question 2

D


Chloeellawright

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review

upturnedfurball

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Reply 3 on: Yesterday
Excellent

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