Increased customer reach of the new Web-based system will result ...

[luvbio]

Increased customer reach of the new Web-based system will result in at least a modest increase in sales. This statement represents a(n) ________ for the company.
 
  A) recurring cost
  B) intangible cost
  C) tangible benefit
  D) non-recurring cost
  E) intangible benefit

Question 2

The term ________ was coined by Harvard business professor Jeffrey Rayport to describe how good business techniques can be driven by word-of-mouth or person-to-person communication.
 
  A) viral marketing
  B) e-business
  C) stealth market
  D) affiliate business
  E) blog marketing

[leahchrapun]

Answer to Question 1

C

Answer to Question 2

A

[luvbio]

Thanks for the timely response, appreciate it

[cam1229]

TYSM