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Author Question: ________ customer relationship management (CRM) includes systems used for automating the fundamental ... (Read 132 times)

EAugust

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on: Jul 7, 2018
________ customer relationship management (CRM) includes systems used for automating the fundamental business processes and for interacting with a customer.
 
  A) Operational
  B) Integrated
  C) Collaborative
  D) Reflective
  E) Structured

Question 2

The use of ________ within a company's boundaries or between a company and its customers or stakeholders is referred to as Enterprise 2.0.
 
  A) Web 1.0 techniques
  B) extranet
  C) social media
  D) extranet and Web 1.0 techniques
  E) Web 3.0 techniques and extranet


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polinasid

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Reply #1 on: Jul 7, 2018
Answer to Question 1

A

Answer to Question 2

C


EAugust

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Reply 2 on: Jul 7, 2018
Wow, this really help

komodo7

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Reply 3 on: Yesterday
Gracias!

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