Author Question: Penelope is a supervisor at a dorm cafeteria. It seems to her that she has been receiving more ... (Read 53 times)

ENagel

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Penelope is a supervisor at a dorm cafeteria. It seems to her that she has been receiving more complaints than usual although she also knows that a lot of factors can influence complaints. According to the problem solving cycle, she should first ____.
 
  a. talk to students to see what has gone wrong
  b. identify what she can do to improve the food
  c. determine whether there is, indeed, a problem
  d. ask higher level administrators what to do

Question 2

The ____ is a particular approach to problem solving which suggests the following steps: problem identification, problem definition, strategy formulation, organization of information, allocation of resources, monitoring, and evaluation.
 
  a. problem solving cycle
 b. systematic heuristic system
  c. programmed algorithm
 d. task analysis solution



hugthug12

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Answer to Question 1

c

Answer to Question 2

a



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