Global markets, production, and administration create the ...

[washai]

Global markets, production, and administration create the conditions for:
 
  A) global systems
  B) global economies of scale
  C) a truly global labor force
  D) domestic exporter kinds of businesses
  E) localized software

Question 2

You have been hired by Croydon Visiting Nurse Services, whose business processes are all manual, paper-based processes. How might a CRM system benefit them?
 
  What will be an ideal response?

[mjenn52]

Answer to Question 1

B

Answer to Question 2

A CRM system that includes patients' health records would allow any nurse to take over if another needed replacement. Assuming that the nurses had access via laptops or other PDAs to the system, a new nurse would have instant access to the patients' needs. The CRM might also be able to record which types of treatments or products customers were most interested in or gave the greatest benefit to customers, and help anticipate needs. Additionally, with PRM capabilities, products needed by the nursing service would be more easily anticipated, ordered, and delivered. Since the employees work in the field, or away from a central office, Internet-based communications might provide tools for reviewing employee performance.

[washai]

TYSM

[zacnyjessica]

Thanks for the timely response, appreciate it