Author Question: General cultural factors driving global business are A) global communication and transportation ... (Read 268 times)

Kthamas · **on:** Jul 7, 2018

General cultural factors driving global business are

A) global communication and transportation technologies, a global knowledge base, and global social norms.
B) the development of global markets, political stability, and a global workforce.
C) the rise of the global workforce, political stability, and a global knowledge base.
D) the rise of a global workforce, global economies of scale, and global production and operations.
E) growth of a global village spurred by television, the Internet, and computerization.

Question 2

What is knowledge management? What types of knowledge might a company such as a taxi service have, and could a taxi service benefit from knowledge management?

What will be an ideal response?

kingdude89 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

A

Answer to Question 2

Knowledge management is the set of processes developed in an organization to create, gather, store, disseminate, and apply the firm's knowledge. A taxi company's knowledge might include explicit knowledge, such as maps and routes between destinations. Tacit knowledge would include the experience of drivers, such as the best alternate routes between destinations or passenger needs. A taxi service might benefit from a system that gave drivers guides on routes that included alternate routes drivers had found. It might benefit from a learning management system that trained drivers for locations, destinations, and alternate routes.