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Coya19@aol.com

Hero Member
Posts: 601

on: Jul 7, 2018

Successful system building requires careful ________ management to minimize organizational resistance.

Fill in the blank(s) with correct word

Question 2

The measurement of the number of customers who stop using or purchasing products or services from a company is called

A) switching costs.
B) churn rate.
C) CLTV.
D) switch rate.
E) turnover percentage.

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Marked as best answer by a Subject Expert

asware1

Sr. Member
Posts: 318

Reply #1 on: Jul 7, 2018

Answer to Question 1

change

Answer to Question 2

B

Coya19@aol.com

Hero Member
Posts: 601

Reply #2 on: Jul 7, 2018

Thank you

asware1

Sr. Member
Posts: 318

Reply #3 on: Jul 7, 2018

Happy to help you

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