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Author Question: Successful system building requires careful ________ management to minimize organizational ... (Read 122 times)

Coya19@aol.com

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on: Jul 7, 2018
Successful system building requires careful ________ management to minimize organizational resistance.
 
  Fill in the blank(s) with correct word

Question 2

The measurement of the number of customers who stop using or purchasing products or services from a company is called
 
  A) switching costs.
  B) churn rate.
  C) CLTV.
  D) switch rate.
  E) turnover percentage.


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asware1

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Reply #1 on: Jul 7, 2018
Answer to Question 1

change

Answer to Question 2

B


Coya19@aol.com

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Reply #2 on: Jul 7, 2018
Thank you :)


asware1

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Reply #3 on: Jul 7, 2018
Happy to help you


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