Author Question: ________ takes advantage of signals transmitted via the phone to access a database, retrieve account ... (Read 98 times)

jhjkgdfhk

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________ takes advantage of signals transmitted via the phone to access a database, retrieve account information, and enter data.
 
  A) Structured query language
  B) Interactive voice response
  C) Electronic reported outcome
  D) Dialog system

Question 2

Which of the following best illustrates the strategic use of IT?
 
  A) maintaining the IT systems of a company
  B) establishing a data center to store key information
  C) transforming the business model of an organization
  D) licensing the software that a company will use



cswans24

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Answer to Question 1

B

Answer to Question 2

C



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