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Author Question: SaaS ERP solutions are instant on products, which require minimal training and reengineering of ... (Read 101 times)

sc00by25

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on: Jul 7, 2018
SaaS ERP solutions are instant on products, which require minimal training and reengineering of workflows compared to on-premise versions.
 
  Indicate whether the statement is true or false

Question 2

Describe CRM processes and SCM processes.
 
  What will be an ideal response?


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kaykay69

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Reply #1 on: Jul 7, 2018
Answer to Question 1

FALSE

Answer to Question 2

The administration of customer-facing processes and managing all the interactions with customers is called customer relationship management (CRM). The relationship of the Sales process to other customer-facing processes and CRM is the same as the Procurement process, other supply chain processes, and supply chain management (SCM). Similar to the integration of processes across the supply chain, the integration of customer-facing processes is improved by sharing data and increasing process synergy. Sales and promotion are CRM processes. Procurement and demand management are SCM processes.


sc00by25

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Reply #2 on: Jul 7, 2018
Thank you


kaykay69

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Reply #3 on: Jul 7, 2018
No problemo


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