Answer to Question 1
The text identified several different types of user documentation. These types include a reference guide, a user's guide, a release description, a system administrator's guide, and an acceptance sign-off. A reference guide consists of an exhaustive list of the system's functions and commands and is usually in alphabetical order. The purpose of the user's guide is to provide information on how users can use computer systems to perform specific tasks. A release description provides information about a new system release, including a list of complete documentation for the new release, features and enhancements, known problems and how they have been dealt with in the new release, and information about installation. The system administrator's guide is intended for individuals who will install and administer the system. It contains information about the network on which the system will run, software interfaces for peripherals, troubleshooting, and setting up user accounts. Users demonstrate their approval by recording their signatures on an acceptance sign-off.
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Answer to Question 2
TRUE
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