Author Question: Which of the following approaches to process improvement seeks to improve process outputs by ... (Read 94 times)

Davideckstein7

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Which of the following approaches to process improvement seeks to improve process outputs by removing causes of defects and minimizing variability in the process?
 
  A) game theory
  B) Six Sigma
  C) the OMIS model
  D) linkage theory

Question 2

Which of the following consists of an exhaustive list of the system's functions and commands, usually in alphabetical order?
 
  A) Reference guide
  B) User's guide
  C) Release description
  D) System administrator's guide
  E) Programmer's guide



chem1s3

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Answer to Question 1

B

Answer to Question 2

A
Explanation: A) A reference guide is an end-user support tool for the individuals using the new system. It is often accompanied by systems training.
CL



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