Answer to Question 1
The project manager must be equipped with a diverse set of skills. These skills include leadership, management, customer relations, technical problem solving, conflict management, team management, and risk change management. Leadership skills involve influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality, and abilities. Sample leadership skills include monitoring progress, serving as a liaison between management, users, and developers, and assigning activities. Management skills involve getting projects completed through the effective utilization of resources. Sample management skills include communicating expectations, assigning resources to activities, and monitoring outcomes. Customer relations skills involve working closely with customers to ensure project deliverables meet expectations. Examples of skills required are interpreting system requests and specifications, defining activities and their sequence, and making trade-offs between alternative solutions and designing solutions to problems.
Technical problem solving involves designing and sequencing activities to attain project goals. Examples include interpreting system requests and specifications, defining activities and their sequence, and making tradeoffs between alternative solutions. Conflict management manages conflict within a project team to assure that conflict is not too high or too low. Sample skills required are problem solving, smoothing out personality differences, compromising, and goal setting. Team management requires managing the project team for effective team performance. Sample skills required are peer evaluations, conflict resolution, self-management, and team building. Risk and change management requires identifying, assessing, and managing the risks and day-to-day changes that occur during a project. Sample skills required are environmental scanning, risk and opportunity identification and assessment, forecasting, and resource redeployment.
Answer to Question 2
TRUE
Explanation: For example, an EMPLOYEE has a LOCKER. A verb is used to describe the relationship.
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