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Author Question: The nurse manager of your unit has often been referred to as a real change agent.. You recognize ... (Read 41 times)

kwoodring

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on: Jul 7, 2018
The nurse manager of your unit has often been referred to as a real change agent.. You recognize that one characteristic you manager depicts in her role as change agent is which of the following?
 
  a. Restrained c. Objective
  b. Manages change d. Trustworthy

Question 2

__________ is the organization and management of health services to enable people to get the care they need when they need it in a user friendly way, provide value for money, and achieve desired results.
 
  a. Integrated service delivery
  b. Quality service delivery
  c. Value added delivery
  d. Balanced scorecard delivery


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duke02

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Reply #1 on: Jul 7, 2018
Answer to Question 1

D
Characteristics of a change agent are trustworthy, open, respected, maintains vision of change, able to
empower people, and intuitive.

Answer to Question 2

a

a. Correct: This is the definition of integrated service delivery (as defined by the WHO in 2008).
b. Incorrect: This is not the term for the definition provided.
c. Incorrect: This is not the term for the definition provided.
d. Incorrect: This is not the term for the definition provided.


kwoodring

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Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

vickybb89

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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