The nurse manager plans to develop a picture of a moment in time ...

[tichca]

The nurse manager plans to develop a picture of a moment in time that depicts whether the unit is achieving its goals. This can be done by developing which of the following?
 
  a. Storyboard c. Album with patients' pictures
  b. Dashboard d. Photographs of the unit

Question 2

The health care field is interested in developing research related to emotional intelligence because __________.
 
  a. it directly improves patient satisfaction
  b. it directly decreases mortality rates
  c. it improves human performance
  d. it directly improves working conditions

[atrochim]

Answer to Question 1

B
The nurse manager would most likely develop a dashboard. The purpose of the dashboard is to provide
a visual pulse of how a unit or department is achieving its goals. The dashboard is considered a
picture of a moment in time because the unit can change within days or weeks, which will impact the
unit's outcomes displayed on the dashboard.

Answer to Question 2

c

a. Incorrect: This answer is not substantiated in the literature (directly).
b. Incorrect: This answer is not substantiated in the literature (directly).
c. Correct: This fits with the view that human relations are central to management and transformational leaders as those who inspire other to achieve goals within organizations.
d. Incorrect: This answer is not substantiated in the literature (directly).

[tichca]

TYSM

[Jossy]

Excellent