A nursing quality improvement supervisor is proposing to enhance ...

[penguins]

A nursing quality improvement supervisor is proposing to enhance the current quality improve-ment program. One of the most important themes that a nursing quality improvement supervisor should consider is ____.
 
  a. Budgetary considerations
  b. Collaboration between health care teams
  c. Regular staff training programs
  d. Suggestions from patients

Question 2

As a nurse manager, you know that the satisfaction of patients is critical in making QI decisions. You propose to circulate a questionnaire to discharged patients, asking about their experiences on your unit.
 
  Your supervisor cautions you to also consider other sources of data for decisions because: a. The return rate on patient questionnaires is frequently low.
  b. Patients are rarely reliable sources about their own hospital experiences.
  c. Hospital experiences are frequently ob-scured by pain, analgesics, and other fac-tors affecting awareness.
  d. Patients are reliable sources about their own experiences but are limited in their ability to gauge clinical competence of staff.

[shaquita]

Answer to Question 1

B
A technical report published by the Institute of Medicine researchers identified key characteris-tics to enhance the services provided to individuals and communities continuously (Donaldson & Mohr, 2000). The eight common themes identified were integration of information, measure-ment, interdependence of care teams, supportiveness of the larger system, constancy of purpose, connection to community, investment in improvement, and alignment of role and training.

Answer to Question 2

D
Patients are reliable and motivated sources of their own experience but often do not have suffi-cient knowledge of clinical procedures to provide feedback about clinical competence.

[penguins]

Thanks for the timely response, appreciate it

[triiciiaa]

Excellent