Author Question: A nursing quality improvement supervisor is proposing to enhance the current quality improve-ment ... (Read 118 times)

penguins · **on:** Jul 7, 2018

A nursing quality improvement supervisor is proposing to enhance the current quality improve-ment program. One of the most important themes that a nursing quality improvement supervisor should consider is ____.

a. Budgetary considerations
b. Collaboration between health care teams
c. Regular staff training programs
d. Suggestions from patients

Question 2

As a nurse manager, you know that the satisfaction of patients is critical in making QI decisions. You propose to circulate a questionnaire to discharged patients, asking about their experiences on your unit.

Your supervisor cautions you to also consider other sources of data for decisions because: a. The return rate on patient questionnaires is frequently low.
b. Patients are rarely reliable sources about their own hospital experiences.
c. Hospital experiences are frequently ob-scured by pain, analgesics, and other fac-tors affecting awareness.
d. Patients are reliable sources about their own experiences but are limited in their ability to gauge clinical competence of staff.

shaquita · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

B
A technical report published by the Institute of Medicine researchers identified key characteris-tics to enhance the services provided to individuals and communities continuously (Donaldson & Mohr, 2000). The eight common themes identified were integration of information, measure-ment, interdependence of care teams, supportiveness of the larger system, constancy of purpose, connection to community, investment in improvement, and alignment of role and training.

Answer to Question 2

D
Patients are reliable and motivated sources of their own experience but often do not have suffi-cient knowledge of clinical procedures to provide feedback about clinical competence.