As part of performance appraisal, the nurse manager designs ...

[Mr. Wonderful]

As part of performance appraisal, the nurse manager designs strategies to acknowledge staff members. What practices by the nurse manager best acknowledge staff accountability and con-tribution?
 
  a. Providing new and varied learning expe-riences for staff members
  b. Fostering group cohesiveness through standardization of unit activities
  c. Allowing professionals greater influence over their practices
  d. Giving recognition for success and support for failure to staff members

Question 2

A group of nurses is showing resistance to changes the manager is making with regards to staffing. Which of the following ways can the manager deal with the emotionality of the situation (select all that apply)?
 
  a. Use persuasion.
  b. Give the nurses adequate notice of change.
  c. Avoid discussion.
  d. Explain the rationale and patient impact.
  e. Inform staff that senior leadership made the decision.

[flexer1n1]

Answer to Question 1

C
Facilitating greater control over practices implies trust and acknowledges expertise and per-formance.

Answer to Question 2

B, D
A factor in determining how change is accepted depends upon how it is managed. The way to deal with emotionality is to avoid persuasion and to allow people to express their feelings. Staff should be given as much notice as possible when making changes in staffing or scheduling, and discussion is encouraged. Staff should be informed about the rationale for the decision as well as patient impact. Effective managers possess self-confidence to explain the change without blam-ing.

[Mr. Wonderful]

Excellent

[dawsa925]

Gracias!