A nursing unit has demonstrated lower patient satisfaction scores ...

[sammy]

A nursing unit has demonstrated lower patient satisfaction scores during the last quarter. The manager of the unit has formed a small team to set long- and short-term goals for the unit with action plans to increase patient satisfaction.
 
  This is an example of which management process? a. Planning
  b. Organizing
  c. Coordinating
  d. Controlling

Question 2

In which of the following age ranges is testicular cancer most commonly found?
 
  a. 15 to 35
  b. 18 to 30
  c. 25 to 40
  d. 30 to 60

[TheNamesImani]

Answer to Question 1

A
Planning is the managerial function of selecting priorities, results, and methods to achieve results.

Answer to Question 2

A

[sammy]

Thanks for the timely response, appreciate it

[xiazhe]

Wow, this really help