Two staff nurses are in conflict about the summer vacation ...

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Two staff nurses are in conflict about the summer vacation schedule. The nurse manager is contemplating assigning both nurses to a task that will require frequent contact with each other, hoping that they will resolve the issue themselves.
 
  What should the manager consider before making this assignment? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. What is the anxiety level of the nurses in regard to the vacation schedule?
  2. Have the nurses ever worked together before on a project?
  3. Will the conflict decrease the efficiency of the unit while the nurses are self-solving the issue?
  4. How intense is the conflict about vacation scheduling?
  5. Are the nurses talking to the rest of the staff about the conflict?

Question 2

The nurse manager asks a nurse to become a charge nurse, but then frequently questions the nurse's daily decisions. This situation reflects which problem that will increase the nurse's stress?
 
  1. Reality shock
  2. Role ambiguity
  3. Role conflict
  4. Burnout

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Answer to Question 1

1,3,4
Rationale 1: If there is high anxiety about the issue, assigning the nurses to a task together is likely not a good idea.
Rationale 2: Whether or not the nurses have worked together before is not a critical consideration.
Rationale 3: If the efficiency of the unit is in jeopardy, the manager should intervene.
Rationale 4: If the conflict regarding vacation scheduling is intense, the nurse manager should abandon this plan.
Rationale 5: It is likely that the rest of the staff already knows about the conflict and that the nurses involved have discussed it. This is not a factor in deciding on a plan.
Global Rationale:

Answer to Question 2

2
Rationale 1: Reality shock occurs at the transition between nursing student and practicing nurse.
Rationale 2: This manager has asked the nurse to perform a role, but does not trust the nurse to fulfill it. This results in role ambiguity.
Rationale 3: Role conflict is the result of incompatibility between the individual's perception of the role and its actual requirements.
Rationale 4: Burnout refers to the perception that an individual has used up all of his or her available energy to perform the job. Burnout may occur if this situation continues.
Global Rationale:

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TYSM

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Gracias!