A nurse has a longstanding conflict with another nurse working the same shift. Over the last few days the first nurse has made an effort to smooth over the conflict.
Which statement would the nurse manager evaluate as an example of a smoothing comment? 1. We are never going to agree because I am from Generation X and you are a baby boomer.
2. I'm tired of this fight and I'm not going to argue with you anymore.
3. Even though we don't agree on much, I do think you are correct about enforcing the length of lunch breaks.
4. I think everything is fine and that we can get along.
Question 2
The medical-surgical unit is at capacity and the clients have a high acuity, which require much care, such as turning, bathing, toileting, and eating. Which of the following would be a cost-effective choice to supplement the staffing need?
1. Additional registered nurses
2. Additional secretarial staff
3. Additional licensed practical/vocational nurses
4. Additional unlicensed assistive personnel
The tone of the nurse-patient introduction sets the stage for the patient interview and patient care
Nurse-patient interaction; nonveral communication
The nurse conducts the health history as the first step in the nursing assessment
nurse
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