Answer to Question 1
3
Rationale 1: The manager has made a tactical error and should not just shut the door.
Rationale 2: There is no reason to send the employee to HR.
Rationale 3: The manager must remain professional at all times. In this case, when the manager was not professional, an apology is in order.
Rationale 4: The manager has made a tactical error and should not send this employee back to work.
Global Rationale:
Answer to Question 2
2
Rationale 1: Scientific evidence shows that milk is not tolerated by all adults. This action is not based in science.
Rationale 2: The nurse's assumption is that milk is good for adults.
Rationale 3: The nurse has not considered the alternative perspective that milk is not tolerated by some adults.
Rationale 4: An inquiring attitude would lead the nurse to investigate research about adult tolerance to milk.
Global Rationale: