Answer to Question 1
3
Rationale 1: The Joint Commission does have this requirement, but it is not the most important reason to address bullying.
Rationale 2: Bullying can make nurses leave the organization, but this is not the most important reason to address each situation.
Rationale 3: Bullying behavior tends to escalate if ignored.
Rationale 4: It is true that a bully makes the work environment unpleasant, but this is not the most important rationale.
Global Rationale:
Answer to Question 2
4, 1, 3, 2, 5
Explanation: First, the leader must assess to determine who is interested in serving on the team, and then assess
each interested persons past experiences, level of interest, and the existence of any hidden agendas.
Then, observing during a meeting will give information about and diagnose possible problems with
individual members, member-member relationships, and overall functioning. The leader may
schedule a retreat to work through some of these issues as a team (implementation). Finally,
evaluation of the groups overall effectiveness is the final step to ensure problems are addressed and
goals are reached.
Nurse-patient interaction; nonveral communication
A, A nurse is adding a medication to an IV line as a piggyback
Responsibilities of the nurse manager
Nurse administering enteral nutrition through a feeding tube.
The nurse begins the general survey
The nurse conveys attentive listening through a posture of involvement