This topic contains a solution. Click here to go to the answer

Author Question: A nurse has frequent visitors while working. The manager has discussed with the nurse the negative ... (Read 115 times)

Pineappleeh

  • Hero Member
  • *****
  • Posts: 585
A nurse has frequent visitors while working. The manager has discussed with the nurse the negative effect of these visits on client care. What should the manager do next?
 
  1. Ask staff if the visits have decreased.
  2. Arrange a follow-up meeting with the nurse.
  3. Counsel all nursing staff regarding the limitations of personal visitors.
  4. Arrange to be visible on the nursing unit when this nurse is working.

Question 2

Which statement if made by the nurse manager would be most effective when interacting with a difficult employee?
 
  1. You should always talk with me when you are dissatisfied.
  2. Why would you make that kind of statement?
  3. You always get defensive when I correct you.
  4. I can meet with you for 30 minutes to discuss your concerns.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

karmakat49

  • Sr. Member
  • ****
  • Posts: 369
Answer to Question 1

2
Rationale 1: Having staff monitor the actions of a nurse is not appropriate.
Rationale 2: Arranging for a follow-up meeting allows for evaluation and communication regarding the issue.
Rationale 3: There is no reason to talk to all staff concerning personal visitors.
Rationale 4: Being visible on the unit when this nurse is working may adversely impact the manager's productivity. It is also a transparent method of watching the nurse.
Global Rationale:

Answer to Question 2

4
Explanation: 1. A common method to interact with a difficult person is to create physical distance and limit the
time spent with that person. Telling a difficult person you should is incorrect because the
word should may be psychologically offensive to the individual. Asking the employee why? is
incorrect because the word why may make the individual feel defensive. Saying you always
and defensive is incorrect because the label defensive attached to the behavior may be an
inaccurate perception.




Pineappleeh

  • Member
  • Posts: 585
Reply 2 on: Jul 8, 2018
YES! Correct, THANKS for helping me on my review


dawsa925

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

Did you know?

Cyanide works by making the human body unable to use oxygen.

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

Chronic necrotizing aspergillosis has a slowly progressive process that, unlike invasive aspergillosis, does not spread to other organ systems or the blood vessels. It most often affects middle-aged and elderly individuals, spreading to surrounding tissue in the lungs. The disease often does not respond to conventionally successful treatments, and requires individualized therapies in order to keep it from becoming life-threatening.

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

For a complete list of videos, visit our video library