The unit has open shifts even after staff members have signed up ...

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The unit has open shifts even after staff members have signed up for overtime. The chief nurse officer (CNO) does not want to hire agency nurses to cover these shifts.
 
  The nurse manager does not understand why the CNO is offering staff an incentive versus hiring agency nurses. Which would be a reasonable conclusion? 1. It takes a significant amount of time to orient agency nurses.
  2. The agency nurses are costly.
  3. There is a significant amount of documentation required for agency nurses.
  4. The physicians are not comfortable with agency nurses.

Question 2

A new IV pump has just been purchased by the facility. According to Rogers, which is the first step in introducing this new pump to the staff?
 
  1. Introducing the decision-making unit to the innovation
  2. Seeking reinforcement that the decision to make an innovation is correct
  3. Deciding to adopt or reject the innovation
  4. Forming a favorable or unfavorable attitude toward the innovation

[TDubDCFL]

Answer to Question 1

2
Rationale 1: Although it does take time and a significant amount of documentation to orient the agency this is not as big a problem as the cost.
Rationale 2: Agency nurses are a considerable cost to an organization and their use may cause staff resentment since agency nurses may be making two or three times the salary of the in-house nurse. Usually is it more cost-effective to offer an incentive and overtime to the current nursing staff.
Rationale 3: Although it does take time and a significant amount of documentation to orient the agency this is not as big a problem as the cost.
Rationale 4: The physicians may not know that the nurse is from an agency. Their primary interest is that their client's needs are met.
Global Rationale:

Answer to Question 2

1
Explanation: 1. The first step of the diffusion of innovation occurs when the decision-making unit is
introduced to the innovation and knowledge is gained. Seeking reinforcement is incorrect
because seeking reinforcement or confirmation that the decision to make an innovation is
appropriate is the final step. Deciding to adopt or reject is incorrect because the decision to
adopt or reject an innovation occurs after the knowledge and persuasion steps. Forming a
favorable or unfavorable attitude is incorrect because the second step involves persuasion,
which occurs when a favorable or unfavorable attitude toward an innovation forms.

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Wow, this really help

[duy1981999]

TYSM