Place the steps of the communication process in the order in ...

[rlane42]

Place the steps of the communication process in the order in which they generally occur. Choice
 
  1. Medium
  Choice 2. Encoding
  Choice 3. Feedback
  Choice 4. Decoding

Question 2

The nurse manager has convened a staff meeting to discuss a change in the clinical ladder advancement system used by the organization. A staff nurse says, Not again It's just not fair. How should the manager respond?
 
  1. What do you mean, not again?
  2. Please don't be negative.
  3. This is going to happen. We can't do anything about it.
  4. Ignore the comment and continue the meeting.

[AaaA]

Answer to Question 1

2, 1, 4, 3
Explanation: 1. The encoded message is then placed into a medium to be sent.
2. The first step is encoding the message.
3. Feedback is given to the sender after the receiver has decoded the message.
4. The receiver of the message must decode the message after it is sent.

Answer to Question 2

1
Explanation: 1. The nurse manager should determine what is meant by the comment before addressing the concern.
2. This statement devalues the comment and the nurse who made it.
3. This statement makes it appear that the manager does not support the change.
4. Ignoring this comment will not help the meeting proceed.

[rlane42]

Thanks for the timely response, appreciate it

[bigcheese9]

Gracias!