The nurse is very upset regarding a reprimand issued by the nurse ...

[Pea0909berry]

The nurse is very upset regarding a reprimand issued by the nurse manager. The nurse confronts the nurse manager in the hallway. How should the manager respond?
 
  1. Ignore the situation.
  2. Ask the nurse to move to the manager's office.
  3. Tell the nurse to calm down and act professionally.
  4. Respond to the nurse regarding the reprimand in the hallway.

Question 2

Nursing: Scope and Standards of Practice (ANA, 2010 ) describes the model of professional nursing practice regulation. What is the base on which this model stands?
 
  1. Nursing practice acts and rules and regulations
  2. Scope of practice, standards of practice, code of ethics, specialty certification
  3. Healthcare policies and procedures
  4. Self-determination

[rachel]

Answer to Question 1

2
Explanation: 1. This situation cannot be ignored.
2. This conflict should not play out in public. The manager should ask the nurse to come to a more private place like the manager's office or an empty room.
3. This will not help deescalate this situation.
4. This conflict should not play out in public.

Answer to Question 2

2
Explanation: 1. In the pyramid model, this is level 2
2. In the pyramid model, this is the base.
3. In the pyramid model, this is level 3.
4. In the pyramid model, this is level 4.

[Pea0909berry]

Excellent

[bdobbins]

TYSM