When determining the basis for conflict, interpersonal sources as ...

[mpobi80]

When determining the basis for conflict, interpersonal sources as the basis would include which of the following?
 
  a. Personality differences
  b. Shift preferences
  c. Staffing inconsistency
  d. Assignments

Question 2

There are three steps to conflict management: determining the basis, analyzing the source, and conflict resolution. Which of the following may be the most likely source for conflict between a patient and the health care provider in the workplace?
 
  a. Food served
  b. Medication effects
  c. Ethical dilemmas
  d. Smoking withdrawal

[asware1]

Answer to Question 1

ANS: A
Personality differences are a source for interpersonal conflict. The other options are incorrect be-cause they are an intrapersonal source of conflict.

Answer to Question 2

ANS: C
Treatment decisions that cause ethical dilemmas are likely sources of conflict between patient, family, and health care providers. The other options represent annoyance but usually does not lead to violence.

[mpobi80]

Thanks for the timely response, appreciate it

[kthug]

YES! Correct, THANKS for helping me on my review