The nurse manager demonstrates self-confidence in his ability to ...

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The nurse manager demonstrates self-confidence in his ability to lead. He also describes himself as a visionary with empathy. Daniel Goleman identifies this behavior as:
 
  a. A servant leader
  b. A benchmark for excellence
  c. An emotional intelligence competency
  d. Contingent reinforcement leadership

Question 2

Which management theorist focused on the organization as a whole rather than concentrating solely on production?
 
  a. Frederick Taylor
  b. Frank Gilbreth
  c. Lillian Gilbreth
  d. Max Weber

[ebe]

Answer to Question 1

ANS: C
According to Goleman, one necessary emotional intelligence competency is being a visionary who can mobilize others to follow a vision through self-confidence, empathy, action as a change catalyst, and visionary leadership.

Answer to Question 2

ANS: D
Max Weber, the father of organizational theory, conceptualized bureaucracy, with its emphasis on rules instead of individuals and on competence over favoritism, as the most efficient basis for organization.

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[ebe]

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