A nurse manager wanted to use the nominal group process as a team ...

[2125004343]

A nurse manager wanted to use the nominal group process as a team development technique to help resolve conflicts on the unit. The nurse manager asked each staff member to state his or her goal, which the manager then wrote on a chalkboard for all to see.
 
  What step of the nominal group process was the nurse manager using?
  a.
  Listing of ideas
  b.
  Round-robin sessions
  c.
  Serial discussions for clarification
  d.
  Preliminary vote

Question 2

An equipment sales representative made frequent visits to a skilled nursing facility. During his visits, he continually asked one of the married staff nurses out to eat. The married staff nurse kept refusing his offer.
 
  One less direct way the staff nurse can deal with the equipment sales representative is to:
  a.
  Provide him with a copy of the sexual harassment policy
  b.
  Notify the medical director
  c.
  Lodge a complaint with the equipment company
  d.
  Ignore the sales representative when he comes to the unit

[djofnc]

Answer to Question 1

ANS: B
During a round-robin session, each person in turn states one team performance goal, which is then written on a chalkboard or paper for all to see.

Answer to Question 2

ANS: A
If one wants to be less direct, one can give or send a highlighted version of the company's sexual harassment statement to the offender.

[2125004343]

Thanks for the timely response, appreciate it

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Wow, this really help