Author Question: A survey of staff satisfaction is conducted. The survey indicates that staff members are satisfied, ... (Read 89 times)

soccerdreamer_17 · **on:** Jul 8, 2018

A survey of staff satisfaction is conducted. The survey indicates that staff members are satisfied, are loyal to the organization, and feel that they have reasonable control in their individual responsibilities. The findings best exemplify:

a. Clarity in roles and valuing of contributions.
b. Satisfaction but not empowerment.
c. Effective coaching of new staff.
d. Role attachment.

Question 2

Joanne, a new nurse manager, writes certain assumptions regarding the organization's objectives into her budget.

Her supervisor tells her that the objectives implied in her assumptions are not entirely consistent with the organization, and that she needs to clarify these objectives with her supervisor. Joanne apologizes and says she had more latitude with the budget where she previously worked. This is an example of:

a. Role complexity.
b. Role ambiguity.
c. Role conflict.
d. Time-dependent roles.

johnpizzaz · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

ANS: A
Commitment, a sense of control, and satisfaction are linked to clear role expectations and a feeling that contributions are valued.

Answer to Question 2

ANS: B
Role ambiguity in the workplace creates an environment for misunderstanding and hinders effective communication. Without clear expectations of performance, missteps in performance can occur.