In a busy rehabilitation unit, the team manager decided that the ...

[roselinechinyere27m]

In a busy rehabilitation unit, the team manager decided that the best way to reward the staff was to give them a monetary bonus rather than time off.
 
  The staff was very concerned about the decision and went to the administration with a number of complaints. Critical thinking is a process that entails a number of steps. What steps did the manager omit? She should have (select all that apply):
 
  a. Identified what assumptions were underpinning the issues.
  b. Considered why it was important to make this change or the context for the change.
  c. Considered how this change might affect staff relationships. d. Attained a majority consensus of all staff.

Question 2

Knowing when to have the entire team participate in the decision-making process or when to have only the team leader make the decisions depends on the situation and the desired outcomes. The autocratic process is used in which of the following situations?
 
  a. The task and the outcome are relatively simple and defined
  b. It is unlikely that the group will reach a consensus.
  c. A decision has to be discussed thoroughly.
  d. A number of options need to be considered.

[bitingbit]

Answer to Question 1

ANS: A, B, C
Taking a majority consensus is not a step in the critical thinking process. Points A, B, and C are what, why, and how questions that are part of effective critical thinking processes.

Answer to Question 2

ANS: A
An autocratic style is appropriate when rapid decision making is required and in situations where the task and the potential outcome are well-defined.

[roselinechinyere27m]

Excellent

[cpetit11]

Gracias!