This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In looking to expand its quality-improvement initiatives, a hospital's administrator and a ... (Read 72 times)

swpotter12

  • Hero Member
  • *****
  • Posts: 527
on: Jul 8, 2018
In looking to expand its quality-improvement initiatives, a hospital's administrator and a multidisciplinary team of health care workers are looking at processes to coordinate their quality-improvement goals.
 
  Which of the following methods can be used to improve health care by finding out what key customers want and need followed by implementation of initiatives to fulfill customer expectations?
 
  A) Total quality management
  B) Continuous quality improvement
  C) Plan, do, check, act
  D) Six Sigma

Question 2

A quality-improvement team sends out satisfaction surveys to learn what areas of the hospital may need further improvement. Which of the following groups of people is the most instrumental in helping to improve health care delivery processes?
 
  A) Nurses
  B) Doctors
  C) Consumers
  D) Lab personnel


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

harveenkau8139

  • Sr. Member
  • ****
  • Posts: 304
Reply #1 on: Jul 8, 2018
Answer to Question 1

D

Answer to Question 2

C


swpotter12

  • Hero Member
  • *****
  • Posts: 527
Reply #2 on: Jul 8, 2018
Correct answers!


harveenkau8139

  • Sr. Member
  • ****
  • Posts: 304
Reply #3 on: Jul 8, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

On average, the stomach produces 2 L of hydrochloric acid per day.

Did you know?

Approximately one in four people diagnosed with diabetes will develop foot problems. Of these, about one-third will require lower extremity amputation.

Did you know?

Always store hazardous household chemicals in their original containers out of reach of children. These include bleach, paint, strippers and products containing turpentine, garden chemicals, oven cleaners, fondue fuels, nail polish, and nail polish remover.

Did you know?

Most strokes are caused when blood clots move to a blood vessel in the brain and block blood flow to that area. Thrombolytic therapy can be used to dissolve the clot quickly. If given within 3 hours of the first stroke symptoms, this therapy can help limit stroke damage and disability.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

B, The nurse teaches the postoperative client to use an incentive spirometer to expand the lungs. B, The nurse teaches the postoperative client to use an incentive spirometer to expand the lungs.
Radiation Quantity and Quality Radiation Quantity and Quality
Top Six Hospital Outpatient and Inpatient CAM Therapies. Top Six Hospital Outpatient and Inpatient CAM Therapies.
A Corner of the General Massage Section of an Army Hospital. A Practice of Physiotherapy by Sampson, ... A Corner of the General Massage Section of an Army Hospital. A Practice of Physiotherapy by Sampson, ...
How to expand a polynomial (Part 2) How to expand a polynomial (Part 2)
Effect of Productivity Improvement in the Malthusian Model Effect of Productivity Improvement in the Malthusian Model
Video: First Stage of Labor and Delivery Video

For a complete list of videos, visit our video library