This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In looking to expand its quality-improvement initiatives, a hospital's administrator and a ... (Read 126 times)

swpotter12

  • Hero Member
  • *****
  • Posts: 527
on: Jul 8, 2018
In looking to expand its quality-improvement initiatives, a hospital's administrator and a multidisciplinary team of health care workers are looking at processes to coordinate their quality-improvement goals.
 
  Which of the following methods can be used to improve health care by finding out what key customers want and need followed by implementation of initiatives to fulfill customer expectations?
 
  A) Total quality management
  B) Continuous quality improvement
  C) Plan, do, check, act
  D) Six Sigma

Question 2

A quality-improvement team sends out satisfaction surveys to learn what areas of the hospital may need further improvement. Which of the following groups of people is the most instrumental in helping to improve health care delivery processes?
 
  A) Nurses
  B) Doctors
  C) Consumers
  D) Lab personnel


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

harveenkau8139

  • Sr. Member
  • ****
  • Posts: 304
Reply #1 on: Jul 8, 2018
Answer to Question 1

D

Answer to Question 2

C


swpotter12

  • Hero Member
  • *****
  • Posts: 527
Reply #2 on: Jul 8, 2018
Correct answers!


harveenkau8139

  • Sr. Member
  • ****
  • Posts: 304
Reply #3 on: Jul 8, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

Did you know?

For high blood pressure (hypertension), a new class of drug, called a vasopeptidase blocker (inhibitor), has been developed. It decreases blood pressure by simultaneously dilating the peripheral arteries and increasing the body's loss of salt.

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Changes in light quality with depth: (a) the rich colours on a shallow coral reef; Changes in light quality with depth: (a) the rich colours on a shallow coral reef;
A general hospital A general hospital
Relationship Between Training Intensity and VO2max Improvement Relationship Between Training Intensity and VO2max Improvement
Trends in Air Quality Trends in Air Quality
Quality control analytics Quality control analytics
How to use L'Hospital's Rule to find the limit of a function (Part 2) How to use L'Hospital's Rule to find the limit of a function (Part 2)
Video: Griffith's experiments

For a complete list of videos, visit our video library