Author Question: To be successful in obtaining excellence in what one does, Deming suggests that these individuals ... (Read 134 times)

clippers! · **on:** Jul 8, 2018

To be successful in obtaining excellence in what one does, Deming suggests that these individuals need extensive training. He specifically feels one focus of this training should in-clude:

A. Developing courage to assist the individu-al to move out of the status quo
B. Having the individuals have formal men-tors who give them formative and summa-tive feedback regularly
C. A discussion on how excellence cannot be reached by some individuals
D. The need for all individuals who ascribe to being excellent in their work setting have a doctoral degree

Question 2

Deming identified 14 key principles that he suggests have relevance for people interested in pursuing excellence. He has directed these principles specifically to:

A. Health-care workers who are committed to patient-focused care
B. Teachers who want to facilitate student learning
C. Students interested in engaging in an in-ternship to assist them in obtaining a job after graduation
D. People who are interested in transforming their business's effectiveness

fraziera112 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

ANS: A

Feedback
A Correct because Deming feels strongly that it is difficult to stray from the status quo and will take courage to do this.
B Incorrect because Deming does not men-tion anything specific to mentoring.
C Incorrect because Deming has not shared that he thinks some individuals cannot reach excellence in their goals.
D Incorrect because Deming does not state that all excellent individuals need a doc-toral degree.

Answer to Question 2

ANS: D

Feedback
A Incorrect because Deming did not study health-care workers and their ideas of pursuing excellence.
B Incorrect because Deming did not study teachers and their ideas of pursuing ex-cellence.
C Incorrect because Deming did not study students and their ideas of pursuing ex-cellence.
D Correct because Deming specifically stu-died business leaders and managers.