By creating a culture of continuous improvement, nurses empower ...

[penguins]

By creating a culture of continuous improvement, nurses empower themselves to always go the extra mile with their patients. This attitude will foster a positive learning atmosphere and in-crease collegiality among staff.
 
  In turn, if staff feel recognized for their efforts and are open to accepting constructive feedback from peers, the unit milieu will generate staff:
  A. Burnout
  B. Turnover
  C. Retention
  D. Attrition

Question 2

Accepting being good enough is not achieving excellence. Effective nurse leaders must be challenged to fully grow, make changes to avoid the status quo, and:
 
  A. Develop a mechanism to discipline staff not involved in seeking excellence
  B. Create a culture of critical reflection
  C. Attempt to avoid change
  D. Allow for stabilization of growth for a minimum of 12 months

[abctaiwan]

Answer to Question 1

ANS: C

Feedback
A Incorrect because good morale does not generally cause burnout.
B Incorrect because good morale does not cause turnover.
C Correct because good morale equals re-tention.
D Incorrect because good morale does not cause attrition.

Answer to Question 2

ANS: B

Feedback
A Incorrect because disciplining staff will not generate good rapport or morale for improvement.
B Correct because creating an atmosphere of critical reflection will assist the individual and group to constantly grow and im-prove.
C Incorrect because avoiding change will stagnate the individual and group.
D Incorrect because no one can say stabili-zation for 1 year will create excellence.