Which of the following are characteristics of a leader who is prepared to shape a preferred future for nursing?
A. Credibility, knowledge base, and attrac-tive appearance
B. Kindness, ability to communicate, and fairness
C. Creativity, aggressiveness, and ability to facilitate change
D. Critical-thinking ability, confusion re-garding vision, and sense of humor
Question 2Health-care insurance is very complex with the multiple types and payment plans.
A new type of health-care insurance that is being introduced is one that gives a reduction in premiums if the pa-tient takes responsibility for his or her health and stops smoking, loses weight, or engages in some type of health promotion. When the individual first reads about a policy like this and is in the process of considering a change in his or her insurance, which of the following phases of Lewin's Change Model is in process?
A. Thinking
B. Moving
C. Unfreezing
D. Refreezing