Author Question: The purpose of total quality management is to a. Ensure that the client is getting quality care ... (Read 119 times)

azncindy619 · **on:** Jul 8, 2018

The purpose of total quality management is to

a. Ensure that the client is getting quality care at top value for money spent
b. Provide cost-efficient care across all age groups
c. Provide necessary care to clients in a cost-effective system
d. Provide efficient systems of primary care

Question 2

Which of the following statements about the quality assurance process is accurate?

a. Quality is defined, and processes are implemented to maintain quality.
b. Needs are assessed, and programs are developed to meet needs.
c. The process of quality care is defined and evaluated.
d. Standards for care are established and evaluated, and when care does not meet standards, action is taken to bring about change.