Author Question: When patients or colleagues ask for more information or detail, they are seeking A) closure. B) ... (Read 52 times)

Haya94 · **on:** Jul 12, 2018

When patients or colleagues ask for more information or detail, they are seeking

A) closure.
B) repetition.
C) instructions.
D) clarification.

Question 2

Active listening requires fully concentrating on the speaker and paying attention to

A) nonverbal cues.
B) the surrounding environment.
C) the task at hand.
D) the next question to be asked.