Which is the most important communication skill?
A) Encoding a message
B) Decoding a message
C) Listening
D) Feedback
Question 2
Which of the following statements is true regarding the communication cycle?
A) The communication cycle only applies to verbal communication.
B) The sender decodes a message, which must be encoded by the receiver.
C) Media for communication may include writing, speaking, nonverbal, and electronic methods.
D) Nonverbal communication does not go through the encoding step of the communication cycle.
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