Experts and novices differ in all of the following ways except:
a. which features of a problem they recognize.
b. how much time they spend planning and solving problems.
c. which heuristics they use.
d. how well they remember meaningless patterns.
Question 2
Experts will most likely employ a working forward heuristic when solving problems in their
domain. In which situation might they need to employ a different heuristic?
a. They face severe time constraints to solve a problem.
b. Their self-efficacy regarding the problem is low.
c. They are working on a familiar problem.
d. The problem they face is particularly novel.