Author Question: The telemarketer explains that she is calling as a representative for the local animal shelter and ... (Read 77 times)

NClaborn · **on:** Jul 14, 2018

The telemarketer explains that she is calling as a representative for the local animal shelter and that they are seeking donations. Can I go ahead and put you down for a 25 donation? she asks. Which step of the personal-selling process does this represent?
A) Follow-up
B) Answering objections
C) Prospecting
D) Making the presentation
E) Asking for the sale

Question 2

Eric decides to purchase and operate a SUBWAY restaurant. Eric is the:
A) supplier.
B) franchisee.
C) licensor.
D) franchisor.
E) trainer.