After spending a week at a resort in Cancun on his spring break vacation, Reginald gets an email from the resort owner, asking him to rate his experience on TripAdvisor. Which step in the personal-selling process does this represent?
A) Follow-up
B) Prospecting
C) Closing the sale
D) Approaching the prospect
E) Making the presentation
Question 2
After graduating from college, Rachel and Alyson started their own photography business. They currently hold photo shoots with clients at outdoor locations or in Alyson's basement, where she has a small studio. Their business has grown substantially, and Rachel and Alyson are looking to renovate a building in town, which will have two studios. In addition, they would like to hire another photographer. Rachel and Alyson would like seek funding from:
A) personal funds, friends, and family.
B) an IPO.
C) an angel investor.
D) a bank loan.
E) venture capitalists.