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Author Question: Jamie drops her smartphone in the cafeteria and shatters the screen, so she needs to buy a new ... (Read 56 times)

humphriesbr@me.com

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on: Jul 14, 2018
Jamie drops her smartphone in the cafeteria and shatters the screen, so she needs to buy a new phone. Which step of the consumer decision process does this illustrate?
 A) Searching information
  B) Evaluating alternatives
  C) Purchasing
  D) Recognizing problem
  E) Evaluating after purchase

Question 2

The motion picture industry uses a rating system to describe the content of its movies. Movies are accompanied by ratings such as PG (parental guidance suggested) or R (not suitable for those under 17). This rating system satisfies consumers' right to:
 A) be heard.
  B) safety.
  C) be informed.
  D) censorship.
  E) refunds.


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bbburns21

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Reply #1 on: Jul 14, 2018
Answer to Question 1

D

Answer to Question 2

C


humphriesbr@me.com

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Reply 2 on: Jul 14, 2018
Gracias!

bigsis44

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Reply 3 on: Yesterday
:D TYSM

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