Your Best, Inc Christie worked for a retail company and ...

[ETearle]

Your Best, Inc
 
  Christie worked for a retail company and noticed there were many things it could do better. She shared some of her ideas with upper management, but it did not want to do things differently. When Christie went home to talk to her husband, they both realized that, given her passion, it would be better for Christie to open her own business. After a lot of consideration, she decided to open a sporting goods store called Your Best, Inc She also knew just where to open the storeright next to her house.
 
  To be certain to address all aspects of the business, Christie hired a marketing research firm to determine the best location. Once all the research was compiled and analyzed, she realized that it would actually be better to open the store in a different area. She also realized that deciding where to locate the business was not the only major concern. More specifically, she would have to focus on the four elements of the marketing mix as well, creating a whole marketing plan. Her husband mentioned the possibility of using online information services to help with the business. With her husband's support and a good marketing plan, Christie felt that she would be prepared to make the right decisions.
 
  Refer to Your Best, Inc When Christie's business gets going, her income less all additional personal taxes would be called her
 A) business buying behavior.
  B) disposable income.
  C) IRS imposed income.
  D) discretionary income.
  E) total loss.

Question 2

The _____ is a philosophy that makes customer satisfaction the central focus of an entire organization.
 A) marketing concept
  B) perceived value
  C) customer relationship management
  D) market segmentation

[shaquita]

Answer to Question 1

B

Answer to Question 2

A