This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: An article in The Wall Street Journal addresses the issue of customer service and mentions that the ... (Read 129 times)

formula1

  • Hero Member
  • *****
  • Posts: 666
on: Jul 14, 2018
An article in The Wall Street Journal addresses the issue of customer service and mentions that the Ritz Carlton Hotel Company offers outstanding customer service at all of its hotels. This article is an example of _____.
 A) feedback
  B) personal selling
  C) advertising
  D) public relations
  E) sales promotion

Question 2

When demand exceeds capacity, all of the following are reasonable options for the firm except
 A) operating overtime hours to meet the demand.
  B) starting a second or third shift.
  C) subcontracting part of the work to other producers.
  D) turning away some long-time customers.
  E) expanding the capacity of the current facility.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

mfedorka

  • Sr. Member
  • ****
  • Posts: 324
Reply #1 on: Jul 14, 2018
Answer to Question 1

D

Answer to Question 2

D


formula1

  • Member
  • Posts: 666
Reply 2 on: Jul 14, 2018
Great answer, keep it coming :)

kusterl

  • Member
  • Posts: 315
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

Did you know?

This year, an estimated 1.4 million Americans will have a new or recurrent heart attack.

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation
A mother dies, a father loses his leg—such calamities shattered poor urban families. Orphaned street A mother dies, a father loses his leg—such calamities shattered poor urban families. Orphaned street
W. A. Rogers’s engraving, “Out of the Game,” showed one injured boy tending to another. It appeared W. A. Rogers’s engraving, “Out of the Game,” showed one injured boy tending to another. It appeared
Ads from the public service campaign in the late 1960s and early 1970s that encouraged people to get ... Ads from the public service campaign in the late 1960s and early 1970s that encouraged people to get ...
Ishtar Gate and Throne Room Wall "بوابة عشتار‎‎" Ishtar Gate and Throne Room Wall "بوابة عشتار‎‎"
BPA Article BPA Article
Video: Blood Flow through the Human Heart

For a complete list of videos, visit our video library